Returns and Credits
Damaged items must be reported within 24 hours of delivery via email or by phone. A replacement will be sent after we receive the damaged merchandise.
Allergic reactions must be reported within 7 days of delivery. An on-line credit will be applied to customers account after we receive the returned product that gave the reaction.
We do not give refunds, however we will give an on-line store credit in the event of an allergic reaction reported within 7 days of the product delivery.
All returned items should be sent back in the original product package (ie.. boxed lotions and face dreams) and in the original shipping box with all forms completed for any applicable credit. Please note original shipping charges are not refundable in the event of a return. Replacement items damaged will be shipped out free of charge.